Warranty / Guarantee

Detailed information on the complaint procedure can be found in the terms and conditions. The scope of the warranty is specified in the warranty card attached to the product. If no warranty card is attached to the product, the general warranty terms and conditions apply, i.e.:

• The warranty covers only defects arising from causes inherent in the item sold.
• Defects or damage to the product revealed during the warranty period will be repaired free of charge within 30 days of delivery of the product to the warranty service center.
• The warranty period is extended by the time the product spends at the service center.
• The buyer has the right to exchange the product for a new one or receive a cash refund if two repairs are necessary during the warranty period and the product still has defects that prevent it from being used for its intended purpose.
• The warranty does not cover consumables, i.e., batteries, rechargeable batteries, power banks, travel fuel, greases, waterproofing agents, and other consumables whose properties may degrade over time.
• The term “repair” does not include activities specified in the user manual, which the user is obliged to perform on their own.
• The warranty does not cover damage to the product resulting from improper use, storage, maintenance, or transport that is not in accordance with the user manual.
• Attempts to repair or modify the product on your own will void the warranty.
• Mechanical damage caused by the customer is not covered by the warranty.
• Damage caused by force majeure, such as weather conditions, floods, fires, etc., is not covered by the warranty.
• The warranty does not exclude, limit, or suspend the buyer's rights under the provisions on warranty for defects in the sold item.
• Leatherman tools are covered by the manufacturer's warranty. If you want to use it, send the product back to Leatherman. You can find instructions here: Leatherman warranty.