Privacy policy
Privacy Policy
as of 23.07.2024
- Who is the administrator of your personal data?
- Who can you contact regarding the processing of your personal data?
- What kind of personal data do we process?
- Where do we get your personal information from?
- Do you have to give us your personal information?
- What are the purposes, legal basis and duration of the processing of your personal data?
- Who has access to your personal information?
- Is your data transferred to third countries or international organizations?
- Do we make decisions based solely on automated processing including profiling?
- What rights do you have as we process your personal data?
- What are cookies and do we use them?
- On what basis do we use cookies?
- Can you disable/block/manage cookies?
- What do we use personal cookies for?
- What do we use third-party cookies for?
- How can you increase your privacy and control over your personal information?
- Is this complete information about the processing of personal data?
- Will we be changing the Privacy Policy?
- Who is the administrator of your personal data?
The administrator of your personal data is FHTM sp. z o.o. with its registered office at ul. Oławska 16, 50-123 Wrocław, Poland (hereinafter: FHTM)
- Who can you contact regarding the processing of your personal data?
We have appointed a Data Protection Officer (DPO), who is the most appropriate person to contact in matters related to the processing of your personal data. The data protection officer is Rafał Tochman. You can contact him at iod@militaria.pl.
Alternatively, you can contact us by sending a mail to our mailing address provided in the previous section.
- What kind of personal data do we process?
Personal data that we may process in connection with you using our online store are:
- name and surname,
- e-mail address,
- data contained in email correspondence,
- information visible on social media profiles,
- delivery address,
- business address,
- VAT identification number,
- telephone number,
- details of placed orders,
- bank account number,
- IP address,
- location,
- statistics related to newsletters.
In order to optimize the performance of our online store, we use external tools that collect information about how you use our store. In particular, this includes the following data:
- information about your device (operating system, web browser and its version, screen resolution),
- information about accepting/rejecting cookies,
- user ID,
- date you visited the site,
- time spent on the site,
- behavior on the site (sub-pages visited, transitions between sub-pages, clicks/taps),
- source from which you came,
- interests.
We use external tools over which we have limited influence. Their administrators may combine information from the cookies stored by our store with other information about you that they have acquired previously and will acquire in the future. In our opinion, in this situation we do not process personal data, but only provide anonymous data, which is combined with other data by third parties and acquires a personal character.
However, since there are other interpretations of this situation, as a precaution, we inform you of this fact.
The external tools and third parties we mention are most often based on cookies. You can find detailed information about cookies later in the Privacy Policy. The tools we use are listed in the section "What do we use third-party cookies for?"
- Where do we get your personal information from?
We obtain your personal information from you. You provide it to us when:
- you register an account in our store and loyalty program,
- placing an order,
- you file a complaint or withdraw from the contract,
- you sign up for the newsletter,
- you contact us by phone, contact form, chat on the website or email,
- you interact with our social media profiles.
Some personal information is also collected automatically by the tools and systems we use:
- the store's software and server record your IP address in logs,
- the newsletter software records your IP address, the interactions you take with the messages sent (information about opening, clicking on links, etc.),
- statistical tools collect information regarding your activities on the site.
- Do you have to give us your personal information?
You are not obliged to provide your personal data. However, if you do not provide them, the purpose of processing (e.g. creating an account, placing an order) will not be possible.
- What are the purposes, legal basis and duration of the processing of your personal data?
Purpose of processing Legal basis Processing time Customer service Article 6(1)(b) GDPR - contract entry and fulfillment. Duration of the contract. Duration of our obligations under warranty, guarantee, etc. The duration of complaint processing. Accounting Article 6(1)(b) GDPR in connection with tax regulations. Until the expiration of the period for which we are required by law to keep accounting records. Correspondence management Article 6(1)(f) GDPR - our legitimate interest in exchanging correspondence. Until the purpose of conducting correspondence is deemed to have been achieved or until you successfully object to the processing of your personal data. Newsletter management Art. 6(1)(a) GDPR - consent or Art. 6(1)(f) GDPR - our legitimate interest in sending the newsletter - depending on what is the basis for processing. Until you withdraw your consent or make an effective objection to the processing of your personal data. Social media management Art. 6(1)(f) GDPR - our legitimate interest in maintaining social media profiles Until you remove the data from social media Analysis and statistics Article 6(1)(f) GDPR - our legitimate interest in creating and analyzing statistics to optimize store operations. Until the expiration of the usefulness or according to the retention time offered by each tool or until you successfully object to the processing of your personal data. Own marketing Article 6(1)(f) GDPR - our legitimate interest in bargain advertising. Until the end of its usefulness or in accordance with the retention time imposed by the individual tools or until you successfully object to the processing of your personal data. Transfer of data to financial service providers Article 6(1)(f) GDPR - our legitimate interest in transferring your personal data to entities designated by you in order to facilitate your contract with those entities Data transmission time Investigation of claims, defense against claims, settlement of claims Article 6(1)(f) GDPR - our legitimate interest in defending, establishing or pursuing claims related to FHTM's business. Until the statute of limitations on claims or until claims are satisfied. Whenever we process your personal data on the basis of consent, you have the right to withdraw that consent at any time. This does not affect the lawfulness of processing prior to withdrawal.
- Who has access to your personal information?
Your personal information may be accessed by our employees and associates, as well as providers of services used in our operations:
- hosting providers,
- programming and maintenance service provider for the store's software,
- marketing automation service provider,
- analytics service providers,
- other sales support services providers,
- IT support service providers,
cooperating entities or entities acting under the law that become the controller of your data:
- postal and courier service providers,
- legal advisors and attorneys (if their work for us requires access to personal data),
- financial service providers (payment intermediaries),
- banks,
- entitled state authorities.
- Is your data transferred to third countries or international organizations?
A third country is a country in which GDPR is not the applicable law. As we use entities that are based or process data in third countries (e.g. the US), your data may be transferred there.
The transfer of personal data to third countries takes place:
- in accordance with the European Commission's decision of July 10, 2023, recognizing the provision of an adequate level of protection by the U.S., or
- based on the so-called Standard Contractual Clauses in accordance with European Commission Decision No. 2021/914 EU dated June 4, 2021.
- Do we make decisions based solely on automated processing including profiling?
We do not make decisions regarding you that are based solely on automated processing, including profiling, and that produce legal consequences for you or similarly significantly affect you.
There are mechanisms in the store that collect data about the way you use it, about the products you browse and buy. However, they do not affect your situation as a customer. Instead, they allow us to personalize ads and target you with an offer that is best suited to your needs.
- What rights do you have as we process your personal data?
As we process your personal data, you have the right to:
- request access to your personal data,
- request for rectification of your personal data,
- request to delete your personal data,
- request to limit the processing of your personal data,
- to notify recipients of changes in the processing of your personal data,
- request the transfer of your personal data to another controller,
- to object to the processing of your personal data,
- file a complaint with the President of the Personal Data Protection Office.
Not all of the above rights are exercised absolutely, and you will not always be entitled to them. For example, we will not delete your personal data at your request if the law requires us to process it. If you need a broader explanation of the meaning of these rights and the rules for exercising them, you can find them in Articles 12-23 of the GDPR.
- On what basis do we use cookies?
Some of the cookies we use are cookies necessary for the proper operation of our store. In accordance with the law (Art. 173 (3) of the Telecommunications Act), we may store these cookies on your device.
In other cases, we ask your permission. The rest of the cookies are blocked until you give your consent by accepting all other or selected cookies.
- Can you disable/block/manage cookies?
Yes, there are several ways to do this.
Mechanism for managing cookies in our store
In our store, we use a mechanism that blocks all cookies (except the necessary ones) on your first visit. As long as you do not accept cookies, they will not be stored on your device. If we have received your consent for cookies, and you want to revoke it, you can also do so. There is a link at the bottom right of the page that takes you to the cookie management screen, where you can change your preferences at any time.Browsers
All leading browsers give you a number of options for managing cookies. You can block them and delete them from your device. You can use private mode (incognito), where cookies should be deleted when you close the browser.You can also use a number of browser add-ons that enhance your ability to manage cookies.
- What do we use personal cookies for?
We use personal cookies for the proper operation of the mechanisms of our store, such as sending forms, remembering your choice regarding language, country and related currency or cookie preferences.
- How can you increase your privacy and control over your personal information?
The ways to increase privacy were mentioned earlier.
We'll summarize that information, adding a few more ways to increase privacy (not just on our store's website):- use the sites' cookie management mechanisms and don't allow cookies you don't want,
- in your browser, install plug-ins with mechanisms that block cookies and other tracking mechanisms (specialists recommend Ghostery, uBlock Orgin),
- in the browser, use private mode (incognito),
- make use of browsers designed to protect your privacy (e.g. DuckDuckGo Browser, Brave),
- use the available mechanisms for setting behavioral ads, such as youronlinechoices.eu,
- use the privacy settings on your Facebook, Google, etc. accounts.
- Is this complete information about the processing of personal data?
Personal data processing is a complicated issue. Especially when modern technologies are involved. We want to strike a balance between detail and comprehensiveness and readability of information. That's why not everything about the processing of your personal data is here. However, it is more than GDPR requires.
Should any of the information in the Privacy Policy be unclear to you, or if you would like more information in connection with the processing of your personal data, simply write to iod@militaria.pl. - Will we be changing the Privacy Policy?
We want to provide you with up-to-date information regarding the processing of your data. This processing changes due to the development of FHTM, technological changes in our store and in the tools that we use, as well as changes in the law. Therefore, this Policy is also subject to change. You can find the current version of the Policy on this page.